STORM DAMAGE SUPPORT
Storm damage.
A clear path forward.
Insurance claim assistance for hail and wind damage. Guidance from your first inspection through the next steps.
You don’t have to
navigate it alone.
We help homeowners document storm damage, organize their claim information and prepare for the insurer’s inspection. From the first property walkthrough to follow-up after the adjuster’s visit, we make the next steps clearer.
STORM DAMAGE SUPPORT FOR YOUR HOME
Whether you’re considering a claim or already have an inspection scheduled, GuardPro can help you prepare. Tell us what happened, what you’ve noticed and where you are in the process.
Document the damage
Photos and observed damage, clearly organized.
We review accessible exterior areas, identify visible concerns and organize photos and notes to support an accurate record of your property’s condition.
Meet your adjuster
An on-site property walk with your insurance adjuster.
We attend the scheduled inspection, walk the property with the adjuster and point out the observed hail and wind damage included in our documentation.
Stay informed
Help understanding the next steps from start to finish.
Contact our team to discuss the inspection, available damage documentation and next steps. We will explain how to provide any supporting information needed for your request.
ON-SITE ADJUSTER SUPPORT
We’re there when
the adjuster arrives.
We meet your insurance adjuster on site, walk the property together and point out observed hail and wind damage so it can be documented during the inspection.
Before the appointment, we review the areas of concern with you and organize available photos and inspection notes. During the visit, we help locate those areas and answer factual questions about the observed condition. Afterward, we help you keep the inspection information and any requested follow-up organized.
Share the adjuster’s contact details and appointment time with us as soon as you receive them. Attendance is coordinated in advance around availability.
Clear guidance. Every step.
A straightforward process from inspection to next steps, with our team by your side.
01
Inspect & document
Tell us the storm date, property address and visible concerns. We review accessible areas and prepare photos and factual notes. Conditions and safe access determine the inspection scope.
02
Prepare your claim
We help organize the information you need when reporting the loss to your insurer: incident details, observed damage, photos and your contact information. You remain the policyholder and authorize your claim.
03
Walk with the adjuster
We coordinate the appointment and walk the property with your insurance adjuster, highlighting the documented concerns so they can assess the damage.
04
Coordinate next steps
After the inspection, we help organize follow-up documentation and practical next steps through the repair and closeout process, as agreed. Your insurer determines coverage and payment; repair work requires its own written scope and agreement.
BE READY FOR THE FIRST CONVERSATION
The right details.
A better starting point.
You do not need every answer to get started. Send your property address, storm date and visible concerns. Our team will follow up about any further information needed.
What to have ready
- Property address and your preferred contact details.
- Approximate storm date and whether hail, wind or both affected the home.
- Photos taken safely from the ground and a description of visible damage.
- Your insurance provider; keep policy documents ready for any agreed follow-up.
- Claim number, if your insurer has already assigned one.
- Adjuster’s name, contact details and inspection date, if scheduled.
- Any insurer letters, estimates or requests for more information.
Safety comes first
Do not climb onto a damaged roof or approach downed power lines to collect photos. Contact emergency services for immediate danger. Report damage promptly to your insurer and ask about protecting the property from further loss. Keep receipts for any emergency work.
A LITTLE CLARITY
Know what to expect.
Answers to common questions about insurance claim assistance.
Make sure everyone is safe, note the storm date and photograph visible damage only where it is safe to do so. Contact your insurer promptly to ask about reporting requirements and time limits. GuardPro can help organize observed exterior damage and prepare for the inspection.
We review visible concerns involving roofs, gutters, downspouts, siding, windows and other accessible exterior areas. Dents, displaced materials, broken components and leaks may warrant further evaluation; a visible mark alone does not establish its cause or insurance coverage.
Yes. We can help you gather property observations, photos and incident details so you are better prepared to speak with your insurer and file your claim. You decide whether to report a claim; your insurer advises you on policy requirements.
Yes. We coordinate an on-site meeting, walk the property with the insurance adjuster and identify the concerns included in our documentation. Please share the appointment details early so attendance can be arranged.
No. Your insurer determines coverage and claim payment under your policy. GuardPro documents observed damage and supports the property inspection process; we do not guarantee claim approval, a settlement amount or a replacement roof.
Yes. Contact our team with your property address and inspection appointment. We will discuss the available damage documentation and any follow-up information needed.
We can document newly observed damage and help organize factual supporting information for your insurer’s review. Your insurer decides whether further inspection or additional claim consideration is appropriate. Any revised repair scope must be reviewed separately.
This service provides property documentation, inspection coordination and practical claim-process assistance. It does not include policy interpretation, legal advice or public-adjuster representation. Coverage or settlement disputes should be addressed with your insurer or an appropriately licensed professional.
Select Request claim assistance to send your contact details, property address and a brief description of the storm damage. No app account is required. You can also call +1 314-379-6737 or email drodgers@guardproexteriors.com. A service request does not file an insurance claim.
Let’s take the next step together.
Get organized support for your hail or wind claim. We’re here to help you move forward with clarity.
St. Louis & surrounding communities · drodgers@guardproexteriors.com
Thoughtful care for your home.
Connected through GuardPro.
Let’s talk.
St. Louis & surrounding communities
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